Reporting Issues

Introduction

If you experience technical issues, contact your system administrator. You can also receive assistance from Fujifilm Global Support. Contact information can be found at http://www.fujifilm.com/worldwide/

Regulation (EU) 2017/745 defines a serious incident as: any incident that directly or indirectly led, might have led or might lead to any of the following:

• The death of the patient, user or other person

• The temporary or permanent serious deterioration of a patient's, user's or other person's state of health

• A serious public health threat

If you become aware that a serious incident has occurred in relation to our device, please report the incident to FUJIFILM and to your local competent authority.