Logging into and out of Synapse

Introduction

You can log into and out of Synapse using the following methods:

 

Logging in Using Synapse Sign On with Windows Pass-Thru Configured

If Synapse Sign On (SSO) is configured for your site using Windows Pass-Thru, you are automatically logged into Synapse when you log into your Windows account. When you open Synapse (using the URL provided by your System Administrator), no additional log in is required.

Logging in Without SSO Windows Pass-Thru Configured

For sites that are not configured for SSO and using Windows Pass-Thru, log in from your browser with the URL your System Administrator provides to you, using the following steps.

Steps

  1. Do one of the following:

    2. If you want to do this ...

    Complete these Steps.....

    Open Synapse and the Desktop Agent.

    Double-click Desktop Agent located on your desktop. The Sign on dialog box displays.

    Open Synapse only.

    Enter the URL provided by your System Administrator. The Sign On dialog box displays.
  2. Enter your username in the Username text field.
  3. Enter your Synapse password in the Password text field.
  4. Click Log In.
  5. Optional: Click Log in with Windows to use your Windows credentials.

Logging in Using OIDC Authentication Providers

Introduction

If SSO is configured for your site to authenticate using one of the supported OpenID Connect (OIDC) authentication providers, the Synapse PACS SSO screen includes a separate External Log In section that contains a link to the supported OIDC authentication provider login screen. Synapse currently supports the following OIDC services:

  • Azure
  • OKTA

Steps

  1. To log into Synapse:
    1. Click the External Log In link configured for your site to open a browser window for the OIDC authentication provider's login screen.
    2. Enter your login credentials.
  2. To log out of Synapse, follow the steps in Logging out of Synapse Manually.

Results

When you log into the OIDC authentication provider service, you are automatically logged into Synapse PACS, and the Worklist displays. Synapse creates a new user the first time you log in. The username you logged in with displays in the username field located on the top-right corner of the Worklist or PowerJacket window and will be the username each time you log in.

When you log out of Synapse, you continue to be logged into the OIDC authentication provider server.

Logging out of Synapse Manually

Steps

  1. Click the username field located on the top-right corner of the Worklist or PowerJacket window. The Log out button displays.
  2. Click Log out.

Note:

All browser windows must be closed for the log out to be complete.

You will not be prompted to save changes when you log out of Synapse.

Automatic Log Out

If your site is configured for automatic log out, Synapse automatically logs you out of the application when inactivity extends beyond a predetermined time period. To change the Enable automatic logoff settings, see General User Settings.

Related Topics

Changing Your Password

Resetting a Password