Synapse Chat Overview

Introduction

Synapse Chat provides the ability for Synapse users to communicate with one another within the Synapse application. You can initiate a chat with one or more active users, or even start a conversation with someone who is offline, but can receive the chat once they log on. When you need instant feedback or another set of eyes, use Synapse Chat to brainstorm, think out loud, and share ideas. To provide a quick visual for clarity and understanding, you can add snapshots and screen shots to a chat.

The Synapse Chat icon displays alerts as configured within User Settings > Chat (such as audible, flashing, color). ]
To view or initiate a chat session, click Synapse Chat , located next to your user name.
In the Viewer, the Synapse Chat icon is located in the Viewer toolbar.
Dynamic typing helps you to quickly locate and add individual users or all users assigned to a particular role to Synapse Chat.
A bright green icon displays next to logged in users' names, so you can easily identify who is active and who is inactive.
Synapse Chat search functionality makes it easy to locate any information contained in a chat you initiate or participate in.
Preview a snapshot or screen capture right in the active chat session simply by hovering your mouse over it.
Sharing images within Synapse Chat provides clarity with the assurance that everyone is referencing the same issue.
Chat threads update automatically with the latest content.
Synapse saves your chat window size and position. If you log out and then back into the same workstation, any settings that you changed will persist. However, if you log into another workstation, you will see the default view.

Note:

If you close Synapse Chat, you can launch it from the Worklist, PowerJacket, or the Viewer.
For optimum use of this feature, add the Synapse Extension to your browser. See Browser Considerations Overview.
Access to Synapse Chat is based on your assigned roles and privileges. See your System Administrator for more information.
The list of users available for you to add to Synapse Chat is based on your assigned roles and privileges. See your System Administrator for more information.

Synapse Chat Overview

Introduction

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